Do you have questions for us ? Here are some answers to the most frequently asked questions:

1. What materials are your jewelry made of?

Our jewelry is crafted from high-quality materials such as 925 silver, gold, and precious gemstones to ensure durability and beauty.

2. Do you offer customization options?

Yes, we offer customization services for many of our pieces. All of the pieces can be made in gold on demand, and stones can be chosen to your liking according to what I have in stock at the workshop. 

We also offer a full custom service independently from the pieces already proposed, depending on the project.  

3. How do I care for my jewelry?

To keep your jewelry looking its best, we recommend storing it in a jewelry box or pouch when not in use and avoiding contact with harsh chemicals or perfumes.

You can also refer to our "after care" section on the website for further informations. 

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, you can return it within a specified timeframe for a refund or exchange for the necklaces and other pieces not requiring any sizing. 

As for the rings, since it's specifically handmade for you, with a size chosen by yourself for any requires of a change of size you will have to email us directly. 

5. How can I determine my ring size?

We provide a ring size guide on our website to help you find the perfect fit. You can also visit a local jeweler to have your finger professionally measured.

6. Can I wear your jewelry in the shower or while swimming?

We recommend removing your jewelry before showering or swimming to prevent damage from exposure to water and chemicals.

7. How can I contact customer service for further assistance?

If you have any additional questions or need assistance, our customer service team is available to help. You can reach us via email on our website or on instagram.

8. How long until I get my order ? 

The making of your order can take 2-4 weeks depending on, how busy I am in the workshop, then, the size of your order and where I'll be shipping it to. But don't worry I'll always do my very best to get your precious pieces to their new home as fast as I can ! 

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